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2-pole means that the device plug is not earthed and that it normally has two pins which transmit electricity. Originally, all electrical devices were fitted with 2-pole plugs, which means that... read more

  3-pole means that the device plug is earthed and that it normally has three pins, of which two are used to transfer the current and one is used as personal protection. Due to the pre... read more

Since the boundary between 2- and 3-pole devices is relatively blurred, it is not really possible to make a 100% division between devices. Normally, however, devices which do not use much power... read more

  In order to decide which adapter you need, you have to know whether your device has a 2- or 3-pole plug. Apart from a few exceptions, you can see the difference quite easily by looking... read more

Before purchasing a travel adapter, you should first decide which devices you will be taking with you and where you want to use them. Are they only 2-pole devices or are you going to take m... read more

You will primarily need a travel adapter or travel plug when you travel to other countries which have a mains socket system which is different to your home country. You can also use our World Ada... read more

In most of the cases its just a burnt-out fuse, which you can easily change yourself.  If the fault has not been caused by the fuse, please contact our customer service. ... read more

The majority of our adapters offer you the facility for connecting your devices in over 150 countries worldwide without problems. However, some countries (like India, Japan or Brazil) do not have a... read more

The most common cause is a burnt-out fuse. In the case of the World Adapters Evo/Evo USB and Classic/Classic USB, in addition to the Country Adapter Switzerland and United Kingdom, you have the fac... read more

For all SKROSS products, the observance of internationally-relevant safety standards is at the foreground during the entire development and production process. This is what makes the significant di... read more

  If your device or a cable in the device is defective, it is possible that sparking will occur under some circumstances. In the case of 3-pole devices, the earth connection ensures that t... read more

In the case of cheaply-made adapters, it is possible that sparking will occur in the inside of the product under some circumstances if, for example, the minimum distances between the individual cur... read more

The International Electrotechnical Commission is one of the three sister organisations (in addition to the ISO and ITU) which develop the international electrotechnical standards for the whole worl... read more

USB (Universal Serial Bus) is an interface which has been developed for simple connection of mouse devices, keyboards, joysticks and printers with the computer. Most of these devices do not require... read more

All devices of up to a maximum 12 V can be charged using the cigarette lighter socket in your car (a 16 V connection is fitted to HGVs and most motorhomes). In the case of some devices such as port... read more

To put it extremely simply, you can say that electric devices use mains power effectively unchanged, just as it comes out of the socket. Electronic devices, on the other hand, change the curren... read more